Consumer Purchase Rights
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Car Purchases
If your car is still under warranty then you can contact The Society of Motor Manufacturers and Traders, if the dealer is part of a Trade Association that follows a code of practice then contact Retail Motor Industry Federation though contacting them may not be necessary.
Your first point of call must be to contact the dealer from whom you purchased your car and tell them of the problems which have occurred, they may offer to put them right. However if the problem persists then you could have to take further action. Another valuable piece of information is if you are part of a motoring group such as the AA, you may have legal cover and so you can ask them if they can advise you how to proceed including what you are and are not able to do or demand by law.
Computer Purchases
Read your Terms and Conditions and check the small print, in most cases you would be covered by a Manufacturers Guarantee but you are always best to play it safe. Also if you are unsure about a particular Term or Condition check it out before you make your purchase. If it unfairly favours the retailer then it possibly won't be legally binding but to save on unwanted stress check it out, you can always choose to look for the same product elsewhere. Don't forget about Section 75 either and use your credit card to make a purchase if you are unsure of the item and it costs more than £100 but less than £30k before any fees.
Ticket Purchases
As long as the seller has provided you with clear information as to the face value of the tickets, clearly described seating, issued the tickets within plenty of time prior to the event and not mislead you in any way then there would not be any Rights to Refund. However if the event is cancelled then the seller must provide a refund or offer a substitute for the event.
Furniture Purchases
As with many other purchases you only have "Rights for Refund" if the furniture is faulty. If this is the case then contact the company and explain the situation if the goods are too big for you to simply return then ask for them to provide a solution, if they are small enough return to the store then take the item in question along with your receipt to the store from which you made your purchase.
If you do not have your receipt or proof of purchase such as a Bank or Credit Card Statement or even packaging may be satisfactory. If the fault is only small and easily repairable consider a repair, don't forget that this will not stop you getting a refund at a later date if it turns out that there is another fault or a reoccurring fault with your purchase.
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